N. SRIVIDYA. Predicting Customer Satisfaction Score (CSS) for Urban Company Utilizing the K-Nearest Neighbours (KNN) Algorithm: A Machine Learning Approach. International Journal of Intelligent Systems and Applications in Engineering, [S. l.], v. 12, n. 22s, p. 467–476, 2024. Disponível em: https://ijisae.org/index.php/IJISAE/article/view/6486. Acesso em: 22 jul. 2024.