PRATIBHA. A Comprehensive Review on Deep Learning Models for Customer Sentiment Analysis in E-commerce. International Journal of Intelligent Systems and Applications in Engineering, [S. l.], v. 12, n. 4, p. 5534 –, 2024. Disponível em: https://ijisae.org/index.php/IJISAE/article/view/7427. Acesso em: 19 sep. 2025.