SHYMAA MOHAMED MOHAMED ABDELDAYEM. Discovering the Factors Affecting E-CRM Using Machine Learning Techniques. International Journal of Intelligent Systems and Applications in Engineering, [S. l.], v. 13, n. 1, p. 39–62, 2025. Disponível em: https://ijisae.org/index.php/IJISAE/article/view/7447. Acesso em: 28 sep. 2025.