CHITRAPRADHA GANESAN. Optimizing Customer Insights with Machine Learning Algorithms: An AI-Based Approach to CRM Systems. International Journal of Intelligent Systems and Applications in Engineering, [S. l.], v. 10, n. 3s, p. 361–370, 2022. Disponível em: https://ijisae.org/index.php/IJISAE/article/view/7544. Acesso em: 28 sep. 2025.