SANDEEP ALUVAKA. AI-Augmented Voice of Customer: Applying Data Analytics and NLP to Drive Product Insights at Scale. International Journal of Intelligent Systems and Applications in Engineering, [S. l.], v. 12, n. 17s, p. 1043 –, 2024. Disponível em: https://ijisae.org/index.php/IJISAE/article/view/7747. Acesso em: 8 dec. 2025.