SANTHOSH PININTI. Predicting Customer Intent for Enhanced Support in the Telecommunications Industry Using Machine Learning. International Journal of Intelligent Systems and Applications in Engineering, [S. l.], v. 11, n. 5s, p. 675–676, 2023. Disponível em: https://ijisae.org/index.php/IJISAE/article/view/7799. Acesso em: 21 sep. 2025.