CLARIN, J. A. . Priority-Based Scheduling Algorithm for Help Desk Support System. International Journal of Intelligent Systems and Applications in Engineering, [S. l.], v. 11, n. 4, p. 299–307, 2023. Disponível em: https://ijisae.org/index.php/IJISAE/article/view/3526. Acesso em: 18 may. 2024.