DIGAMBER KRISHNAJI SAKORE, SOURABH SHARMA, DIPANJAY BHALERAO, YOGITA SANJAYKUMAR PATIL, JAGBIR KAUR, S. J. P. . AI-Enabled Customer Relationship Management: Personalization, Segmentation, and Customer Retention Strategies. International Journal of Intelligent Systems and Applications in Engineering, [S. l.], v. 12, n. 21s, p. 1015–1026, 2024. Disponível em: https://ijisae.org/index.php/IJISAE/article/view/5500. Acesso em: 22 may. 2024.