N. Srividya (2024) “Predicting Customer Satisfaction Score (CSS) for Urban Company Utilizing the K-Nearest Neighbours (KNN) Algorithm: A Machine Learning Approach”, International Journal of Intelligent Systems and Applications in Engineering, 12(22s), pp. 467–476. Available at: https://ijisae.org/index.php/IJISAE/article/view/6486 (Accessed: 22 July 2024).