Digamber Krishnaji Sakore, Sourabh Sharma, Dipanjay Bhalerao, Yogita Sanjaykumar Patil, Jagbir Kaur, Sanjaykumar Jagannath Patil,. “AI-Enabled Customer Relationship Management: Personalization, Segmentation, and Customer Retention Strategies”. International Journal of Intelligent Systems and Applications in Engineering 12, no. 21s (March 22, 2024): 1015–1026. Accessed May 13, 2024. https://ijisae.org/index.php/IJISAE/article/view/5500.