Hemasundara Rao Rada. Building a Scalable CRM Platform: Lessons from Enterprise Transformation Programs. Int J Intell Syst Appl Eng [Internet]. 2024 Sep. 21 [cited 2026 Aug. 22];12(22s):2524-33. Available from: https://ijisae.org/index.php/IJISAE/article/view/8492