Amazon Reviews Sentiment Analysis, Segmentation, Classification and Prediction leveraging Multi-Class Multi-Output Classification

Authors

  • Ramana Nagavelli Assoc. Professor of CSE, UCE, Kakatiya University Kothagudem, Telangana, India
  • Ette Hari Krishna Asst. Prof of ECE, UCE, Kakatiya University Kothagudem, Telangana, India
  • Katta Padmaja Assitant Professor CSE, University college of engineering, Kakatiya University.

Keywords:

Amazon Reviews, Segmentation, Opinion Mining, Sentiment Analysis, Machine Learning Classification

Abstract

Most users provide their reviews on the assorted products on the Amazon website. The reviews provided by users are most often compact. Hence it becomes a loaded source for sentiment analysis. The Sentiment Analysis is a substantially employed method for locating and obtaining the appropriate polarity of text sources. This project centers on a contrastive study of machine learning techniques for classifying the emotions of the considered product reviews dataset into Positive polarity, Neutral polarity, and Negative polarity, segment into Product, Delivery, Packaging categories. This can be helpful for consumers who want to look at the reviews of products before purchase and for companies who wish to look at the public’s reaction to their products. In this project, we correlate the performance of algorithms which support multi class multi output classifications, the accuracy of classifying the sentiment of an unknown review, insight on sentiment analysis, segmentation, and therefore comparison of the performance of the considered algorithms for the classification of the sentiments supported by several performance metrics.

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Published

30.11.2023

How to Cite

Nagavelli, R. ., Krishna, E. H. ., & Padmaja, K. . (2023). Amazon Reviews Sentiment Analysis, Segmentation, Classification and Prediction leveraging Multi-Class Multi-Output Classification. International Journal of Intelligent Systems and Applications in Engineering, 12(6s), 211–219. Retrieved from https://ijisae.org/index.php/IJISAE/article/view/3972

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Research Article