Leveraging Deep Learning for Customer Segmentation: Patterns and Preferences Unveiled

Authors

  • Chitralekha Navneet Kumar Assistant Professor- Research , Prin. L. N. Welingkar Institute of Management Development and Research Matunga, Mumbai, Maharashtra
  • Ramchandra Vasant Mahadik Associate Professor, Bharati Vidyapeeth(Deemed to be University) Institute of Management and Entrepreneurship Development,Pune-411038
  • Sangeeta Paliwal University Librarian, Department- Central Library University and department – Symbiosis International University
  • Pallavi Sajanapwar Professor and Deputy Director, Indira institute of Management, Pune
  • Chaitali B. Kasar Assistant Professor, Department of Electronics and Telecommunication Engineering Dr. D. Y. Patil Institute of Technology, Pune. 411018
  • Manisha Tejas Chordiya Shingvi Founder , CMD UBT TECHNOLOGY PVT LTD

Keywords:

Deep Learning, Customer Segmentation, Neural Networks, Customer Behaviour, Personalization, Marketing Strategy

Abstract

It is crucial to comprehend and accommodate consumers' varied preferences and behaviours in the dynamic world of modern business. The revolutionary effects of deep learning on consumer segmentation are examined in this study, which also provides a thorough overview of the approaches, techniques, results, constraints, and potential future applications of this developing area.In the past, client segmentation depended on simple clustering methods and fundamental demographic characteristics. However, the development of deep learning has ushered in a new era by allowing businesses to explore complex patterns and preferences concealed within sizable and unstructured datasets. In order to put the deep learning revolution in historical perspective, our inquiry starts with an examination of conventional and machine learning-based segmentation techniques. We explore the possibilities of neural embeddings, RNNs, and unsupervised learning, emphasising their efficiency in simulating consumer preferences and behaviour. In the context of consumer segmentation, we also look at the possibility of deep reinforcement learning, hybrid methods, and transfer learning.Even while deep learning has a lot of potential, it is not without difficulties, such as computing demands and sensitivity to data noise. However, its scope is broad, encompassing anything from dynamic behaviour modelling to image-based segmentation. This paper gives businesses the knowledge they need to use deep learning to uncover complex patterns and preferences within their customer base, ultimately fostering more individualised and successful marketing strategies. Businesses are increasingly looking for data-driven insights to gain a competitive edge.

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Published

02.02.2024

How to Cite

Navneet Kumar, C. ., Vasant Mahadik, R. ., Paliwal, S. ., Sajanapwar, P. ., B. Kasar, C. ., & Chordiya Shingvi, M. T. . (2024). Leveraging Deep Learning for Customer Segmentation: Patterns and Preferences Unveiled. International Journal of Intelligent Systems and Applications in Engineering, 12(14s), 408–417. Retrieved from https://ijisae.org/index.php/IJISAE/article/view/4677

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Section

Research Article

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