Employee Segmentation by Measuring the Attitude of ‘Intention to Stay’: A Machine Learning Approach
Keywords:
Attrition, Retention, Intention to Stay, Cluster Analysis, Employee SegmentationAbstract
This study aims to segment the employees based on their attitude towards more extended stay in the organization. Employees' attitude differs despite having an elite HR system and administration. However, identifying the factors that influence the employees' attitude towards their stay is crucial to retaining them. Hence, this study measures their attitudes regarding working conditions, supervision, compensation and benefits, task assignments, amenities, grievance handling system, and other HR operating factors. As a result, this study uncovers the position of employees into different segments based on this measurement task. The samples are drawn from the shop-floor and operation level of employees working in a textile company with more than 500 crores as annual turnover.
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