Exploring the Factors of Job Satisfaction in the Context of Technology Usage and their Influence on the Organizational Performance of Employees across Paper Manufacturing Industries in Tamil Nadu
Keywords:
Job Satisfaction (JS), Technology usage, Organizational performance (OP), Remuneration. Quality of work, Promotion, Supervision, TeamworkAbstract
This study investigates the impact of various factors influencing job satisfaction on the organizational performance of employees across paper manufacturing industries. Job satisfaction is a critical component of employee engagement and productivity, directly influencing organizational outcomes. Factors such as “remuneration”, “quality of work-life”, “promotion”, “supervision” and “teamwork” are treated as the factors of job satisfaction (JS) and subsequently its influence on organizational performance (OP) is tested. Drawing upon a comprehensive literature review and empirical analysis, this research contributes to a deeper understanding of the dynamics within paper manufacturing industries. A survey was administered to a sample of 200 employees selected through the convenient sampling technique Data collected from employees in multiple paper manufacturing companies are analysed using regression analysis to assess the relationship between JS factors and OP. The findings provide valuable insights for HR practitioners and organizational leaders in designing strategies to enhance job satisfaction and optimize organizational performance in the paper manufacturing sector. By addressing key determinants of JS, organizations can foster a positive work environment, improve employee engagement, and ultimately achieve sustainable competitive advantage in this dynamic industry.
Downloads
References
Amabile, T. M., Conti, R., Coon, H., Lazenby, J., & Herron, M. (1996). Assessing the work environment for creativity. *Academy of Management Journal, 39*(5), 1154-1184.
Ahmed, A. O., & Idris, A. A. (2020). Examining the relationship between soft total quality management (TQM) aspects and employees' job satisfaction in “ISO 9001” Sudanese oil companies. The TQM Journal, 33(1), 95-124.
Alyoubi, B., Hoque, M. R., Alharbi, I., Alyoubi, A., & Almazmomi, N. (2018). Impact of knowledge management on employee work performance: evidence from Saudi Arabia. The International Technology Management Review, 7(1), 13-24.
Benitez, J., Ruiz, L., & Popovic, A. (2022). Impact of mobile technology-enabled HR gamification on employee performance: An empirical investigation. Information & Management, 59(4), 103647.
Basha, M., Reddy, K., Mubeen, S., Raju, K. H. H., & Jalaja, V. (2023). Does the Performance of Banking Sector Promote Economic Growth? A Time Series Analysis. International Journal of Professional Business Review: Int. J. Prof. Bus. Rev., 8(6), 7.
Basha, S. M., & Ramaratnam, M. S. (2017). Construction of an Optimal Portfolio Using Sharpe's Single Index Model: A Study on Nifty Midcap 150 Scrips. Indian Journal of Research in Capital Markets, 4(4), 25-41.
Bowling, N. A., Eschleman, K. J., & Wang, Q. (2010). A meta-analytic examination of the relationship between job satisfaction and subjective well-being. *Journal of Occupational and Organizational Psychology, 83*(4), 915-934.
Brown, K., & Clark, M. (2021). Leadership Support and Job Satisfaction in Paper Manufacturing Companies: A Study. Journal of Leadership Studies, 25(1), 55-72.
Brown, K., & Lee, J. (2019). Organizational Culture and Performance: Evidence from the Healthcare Sector. Journal of Healthcare Management, 25(1), 55-72.
Campion, M. A., Medsker, G. J., & Higgs, A. C. (1993). Relations between work group characteristics and effectiveness: Implications for designing effective work groups. *Personnel Psychology, 46*(4), 823-850.
Cotton, J. L., & Tuttle, J. M. (1986). Employee turnover: A meta-analysis and review with implications for research. *The Academy of Management Review, 11*(1), 55-70.
Dawra, A., Ramachandran, K. K., Mohanty, D., Gowrabhathini, J., Goswami, B., Ross, D. S., & Mahabub Basha, S. (2024). 12Enhancing Business Development, Ethics, and Governance with the Adoption of Distributed Systems. Meta Heuristic Algorithms for Advanced Distributed Systems, 193-209.
Fried, Y., & Ferris, G. R. (1987). The validity of the job characteristics model: A review and meta-analysis. *Personnel Psychology, 40*(2), 287-322.
Gupta, R., & Brown, K. (2018). Organizational Culture and Employee Commitment: Insights from the Paper Manufacturing Sector. Journal of Organizational Psychology, 40(2), 201-218.
Hackman, J. R., & Oldham, G. R. (1976). Motivation through the design of work: Test of a theory. *Organizational Behavior and Human Performance, 16*(2), 250-279.
Hackman, J. R., & Oldham, G. R. (1980). Work redesign. *Reading, MA: Addison-Wesley*.
Hom, P. W., & Kinicki, A. J. (2001). Toward a greater understanding of how dissatisfaction drives employee turnover. *The Academy of Management Journal, 44*(5), 975-987.
Hulin, C. L., & Judge, T. A. (2003). Job attitudes. In W. C. Borman, D. R. Ilgen, & R. J. Klimoski (Eds.), *Comprehensive Handbook of Psychology: Industrial and Organizational Psychology, Volume 12* (pp. 255–276). Wiley.
Janani, S., Sivarathinabala, M., Anand, R., Ahamad, S., Usmani, M. A., & Basha, S. M. (2023, February). Machine Learning Analysis on Predicting Credit Card Forgery. In International Conference On Innovative Computing And Communication (pp. 137-148). Singapore: Springer Nature Singapore.
Joe, M. P. (2024). Enhancing Employability by Design: Optimizing Retention and Achievement in Indian Higher Education Institution. NATURALISTA CAMPANO, 28(1), 472-481.
Johnson, R., & Clark, M. (2021). Training and Development Programs: Enhancing Organizational Performance in Paper Manufacturing Companies. Journal of Training and Development, 28(4), 401-417.
Johnson, R., & Garcia, M. (2020). Store Layout and Design: Impact on Organizational Performance in Retail. Journal of Retailing, 40(3), 201-218.
Jones, L., & Wilson, E. (2020). Sustainability Practices and Organizational Performance: Insights from the Food and Beverage Industry. Journal of Sustainable Business, 22(1), 55-72.
Judge, T. A., & Bono, J. E. (2001). Relationship of core self-evaluations traits—self-esteem, generalized self-efficacy, locus of control, and emotional stability—with job satisfaction and job performance: A meta-analysis. *Journal of Applied Psychology, 86*(1), 80-92.
Judge, T. A., Locke, E. A., Durham, C. C., & Kluger, A. N. (1998). Dispositional effects on job and life satisfaction: The role of core evaluations. *Journal of Applied Psychology, 83*(1), 17-34.
Kalyan, N. B., Ahmad, K., Rahi, F., Shelke, C., & Basha, S. M. (2023, September). Application of Internet of Things and Machine learning in improving supply chain financial risk management System. In 2023 IEEE 2nd International Conference on Industrial Electronics: Developments & Applications (ICIDeA) (pp. 211-216). IEEE.
Katzell, R. A., & Thompson, D. E. (1990). Work motivation: Theory and practice. *American Psychologist, 45*(2), 144-153.
Kim, H., & Gupta, R. (2021). Innovation Management Practices and Organizational Performance: A Study in the Technology Sector. Journal of Innovation Management, 28(2), 185-201.
Krishna, S. H., Vijayanand, N., Suneetha, A., Basha, S. M., Sekhar, S. C., & Saranya, A. (2022, December). Artificial Intelligence Application for Effective Customer Relationship Management. In 2022 5th International Conference on Contemporary Computing and Informatics (IC3I) (pp. 2019-2023). IEEE.
Krishnamoorthy, D. N., & Mahabub Basha, S. (2022). An empirical study on construction portfolio with reference to BSE. Int J Finance Manage Econ, 5(1), 110-114.
LePine, J. A., Piccolo, R. F., Jackson, C. L., Mathieu, J. E., & Saul, J. R. (2008). A meta-analysis of teamwork processes: Tests of a multidimensional model and relationships with team effectiveness criteria. *Personnel Psychology, 61*(2), 273-307.
Lokesh, G. R., & Geethanjali, G. (2023). A Study on Analysis of Review of Literature on Self-Groups with Special Reference to Rural Women in Karnataka. Journal of Women Empowerment and Studies (JWES) ISSN: 2799-1253, 3(02), 33-43.
Lokesh, G. R., & Kotehal, P. U. A Study on the Effect of Electronic Payment Systems on Small Business in Urban Bengaluru.
Lokesh, G. R., Harish, K. S., & Geethanjali, G. (2023). A Study on Benefits, Challenges and Factors Impressing Customer Relationship Management (CRM) WRT Private Commercial Banks at Bengaluru. Journal of Corporate Finance Management and Banking System (JCFMBS) ISSN: 2799-1059, 3(03), 1-13.
Meyer, J. P., Stanley, D. J., Herscovitch, L., & Topolnytsky, L. (2002). Affective, continuance, and normative commitment to the organization: A meta-analysis of antecedents, correlates, and consequences. *Journal of Vocational Behavior, 61*(1), 20-52.
Mohammed, B. Z., Kumar, P. M., Thilaga, S., & Basha, M. (2022). An Empirical Study On Customer Experience And Customer Engagement Towards Electric Bikes With Reference To Bangalore City. Journal of Positive School Psychology, 4591-4597.
Najam, F., Banu, F., & Lokesh, G. R. (2023). A Study on Challenges of Small-Scale Industries in India. International Journal of Management and Development Studies, 12(11), 17-25.
Patel, S., & Chen, Q. (2018). Service Quality and Organizational Performance: Evidence from the Service Industry. Journal of Service Management, 45(4), 401-417.
Patel, S., & Gupta, R. (2018). Career Development Opportunities and Job Satisfaction: Evidence from the Paper Manufacturing Sector. Journal of Career Development, 38(2), 185-201.
Pierce, J. L., Gardner, D. G., Cummings, L. L., & Dunham, R. B. (1989). Organization-based self-esteem: Construct definition, measurement, and validation. *Academy of Management Journal, 32*(3), 622-648.
Quinn, R. & Spreitzer, G., 1991, 'The psychometric of the Competing Values culture instrument and an analysis of the impact of organizational culture on quality of life', in R.W. Woodman & W.A. Pasmore (eds.), Research in organizational change and development, JAI Press, Greenwich, pp. 115-142.
Reddy, K. S. (2020). RISK MANAGEMENT AND AGRICULTURAL INSURANCE.
Reddy, K. S., & Ranganathan, S. Factors Influencing Customer Satisfaction in Bangalore Shopping Malls: Before & During COVID–19 Pandemic. RVIM Journal of Management Research, 26.
Reddy, K., Reddy, K. S., Lokesh, G. R., & Ashalatha, D. (2023). A Study on Factors Influencing Organic Food and Purchase Intentions of IT Professionals. resmilitaris, 13(2), 3544-3552.
Reddy, K., SN, M. L., Thilaga, S., & Basha, M. M. (2023). Construction Of An Optimal Portfolio Using The Single Index Model: An Empirical Study Of Pre And Post Covid 19. Journal of Pharmaceutical Negative Results, 406-417.
Roy, S., Mahar, K., Sekhar, S. C., & Mahabub, B. S. (2023). Indian Banking Industry: Challenges and Opportunities. International Journal of Management and Development Studies, 12(10), 08-15.
Salas, E., Sims, D. E., & Burke, C. S. (2005). Is there a “big five” in teamwork? *Small Group Research, 36*(5), 555-599.
Schneider, B., Gunnarson, S. K., & Wheeler, J. K. (1992). The role of opportunity in the conceptualization and measurement of job satisfaction. *Journal of Occupational and Organizational Psychology, 65*(2), 93-113.
Scott, S. G., & Bruce, R. A. (1994). Determinants of innovative behavior: A path model of individual innovation in the workplace. *Academy of Management Journal, 37*(3), 580-607.
Shaik, M. (2023). Impact of artificial intelligence on marketing. East Asian Journal of Multidisciplinary Research, 2(3), 993-1004.
Sheshadri, T., Shelly, R., Sharma, K., Sharma, T., & Basha, M. (2024). An Empirical Study on Integration of Artificial Intelligence and Marketing Management to Transform Consumer Engagement in Selected PSU Banks (PNB and Canara Banks). NATURALISTA CAMPANO, 28(1), 463-471.
Singh, A., Krishna, S. H., Tadamarla, A., Gupta, S., Mane, A., & Basha, M. (2023, December). Design and Implementation of Blockchain Based Technology for Supply Chain Quality Management: Challenges and Opportunities. In 2023 4th International Conference on Computation, Automation and Knowledge Management (ICCAKM) (pp. 01-06). IEEE.
Smith, A., & Thompson, B. (2019). Lean Manufacturing Practices and Organizational Performance: Insights from the Manufacturing Sector. Journal of Operations Management, 35(2), 113-125.
Spector, P. E. (1997). Job satisfaction: Application, assessment, causes, and consequences. *Thousand Oaks, CA: Sage Publications*.
Venkat, M. V. V., Khan, S. R. K., Gorkhe, M. D., Reddy, M. K. S., & Rao, S. P. (2023). Fostering Talent Stability: A Study on Evaluating the Influence of Competency Management on Employee Retention in the Automotive Industry. Remittances Review, 8(4).
Wright, T. A., & Bonett, D. G. (2007). Job satisfaction and psychological well-being as non-additive predictors of workplace turnover. *Journal of Management, 33*(2), 141-160.
Wright, T. A., & Cropanzano, R. (1998). Emotional exhaustion as a predictor of job performance and voluntary turnover. *Journal of Applied Psychology, 83*(3), 486-493.
Yang, L., & Brown, K. (2020). Work-Life Balance and Job Satisfaction: A Study in the Paper Industry. Journal of Occupational Health Psychology, 22(1), 55-72
Yang, L., & Wilson, E. (2020). Employee Empowerment and Decision-Making: Implications for Organizational Performance in the Paper Industry. Journal of Industrial Relations, 25(1), 55-72.
Zahari, I. B., & Shurbagi, A. M. A. (2012). The effect of organizational culture and the relationship between transformational leadership and job satisfaction in petroleum sector of Libya. International Business Research, 5(9), 89.
Downloads
Published
How to Cite
Issue
Section
License
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
All papers should be submitted electronically. All submitted manuscripts must be original work that is not under submission at another journal or under consideration for publication in another form, such as a monograph or chapter of a book. Authors of submitted papers are obligated not to submit their paper for publication elsewhere until an editorial decision is rendered on their submission. Further, authors of accepted papers are prohibited from publishing the results in other publications that appear before the paper is published in the Journal unless they receive approval for doing so from the Editor-In-Chief.
IJISAE open access articles are licensed under a Creative Commons Attribution-ShareAlike 4.0 International License. This license lets the audience to give appropriate credit, provide a link to the license, and indicate if changes were made and if they remix, transform, or build upon the material, they must distribute contributions under the same license as the original.
