Transforming Claim Processing Hybrid & Multi-Cloud Innovation with Kubernetes and Serverless Architectures

Authors

  • Mohammed Sadhik Shaik

Keywords:

Digital Transformation, Cloud Migration, Kubernetes, Serverless Computing, Hybrid Cloud Strategy

Abstract

When it comes to scalability, efficiency, and resilience, the digitalization of insurance claim processing has emerged as an imperative. In this paper, we look at how to migrate ClaimCenter to the cloud and the role of such hybrid and multi-cloud strategies in providing greater availability, DR and operational agility to P&C insurers. We explore Kubernetes as a platform for container orchestration to facilitate workload distribution and automation of scaling and deployment. Moreover, CI/CD pipelines are adopted which speeds up deployment cycles, providing ease with respect to updates and ongoing integration. Serverless architectures extend this principle 1 step further, allowing for dynamic scaling of computing power in accordance with actual demand for resources. Key benefits of adopting cloud-native technologies into claims management offer insights into how such innovations boost system resilience to the demands of modern insurers. Such hybrid & multi-cloud solutions enable insurers to become more agile and cost-effective, with enhanced disaster recovery capabilities. The findings are spotlighting good practices for piloting into a cloud-first model, some major obstacles in cloud adoption, the security of technology advancements, and need for regulatory compliance.

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Published

25.03.2025

How to Cite

Mohammed Sadhik Shaik. (2025). Transforming Claim Processing Hybrid & Multi-Cloud Innovation with Kubernetes and Serverless Architectures. International Journal of Intelligent Systems and Applications in Engineering, 13(1s), 57–69. Retrieved from https://ijisae.org/index.php/IJISAE/article/view/7461

Issue

Vol. 13 No. 1s (2025)

Section

Research Article

License

Copyright (c) 2025 Mohammed Sadhik Shaik

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