E-Workflow for Official Documents
Keywords:
Electronic Document Workflow Management System (EDWMS); COVID-19 pandemic; e-workflow; traditional methodAbstract
Documents are important part of any business or organization. Traditional methods of document processing rely on staff members manually handling data and taking documents from one office to the other either for approval or evaluation. This comes with many drawbacks like delay in processing, heaps of files on someone's desk, misplacing of documents, missed steps or sequence of reporting, mutilation of files due to mal-handling and the worst - incomplete workflow. An Electronic Document Workflow Management System (e-DWMS), e-workflow, is a system for capturing, generating, tracking, editing, approving, storing, retrieving, retaining and destroying documents related to business processes using automation or digital means. This article used flowchart in modelling various processes and stages for document workflow in a typical institution where course registration and approval are important aspects of student’s activities. PostgreSQL database was used to keep track of documents in the workflow. An e-signature solution was integrated, allowing the appropriate departments to electronically verify and accurately sign documents. The result showed various stages of the workflow from the case study used. This illustrate the output from the admin, staff and students’ daily operations which were effective, accurate and seamless as discussed in the article.
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